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六级应用文写作:投诉信1
发布时间:2013/8/10 23:40:15 来源:城市网学院 编辑:admin
  投诉信1
  
  结构要点:
  
  投诉信是对产品或服务表示不满的信件,一般分三个部分:
  
  1. 提出投诉内容;
  
  2. 说明具体情况;
  
  3. 提出解决办法。
  
  Directions 15
  
  Suppose that you ordered a television but later found that it has worrying problems. Write a letter of #plaint to describe the matter and require settlement. Do not sign your own name at the end of your letter, using "Li Ming" instead.
  
  Sample:
  
  Dear Sir,
  
  The television I ordered from your store arrived on time last Friday, but only three days later I found it could not work properly.
  
  On Tuesday evening, when I turned on the television, I was surprised to find that it became a blackandwhite television-all of the other colors were simply gone. What made matters worse, the remote control was also out of order. I dialed your service number for several times, but the line was always busy.
  
  This problem has affected our normal life. Can you get it repaired as soon as possible? Thank you for your consideration.
  
  I am looking forward to your early reply.
  
  Yours faithfully,
  
  Li Ming
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